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    FREQUENTLY ASKED QUESTIONS
    Below are answers to common questions about buying, selling, and delivery. For anything else, feel free to contact us—we’re here to assist you!
    Top Questions
    What Is Car Sales Report Consignment?
    Car Sales Report Consignment is a service where we sell your items—such as used goods, boats, RVs, and more—on your behalf while you retain ownership until the sale is complete.
    As an online consignment platform, we cater to private sellers, dealers, and organizations, simplifying the selling process and ensuring a secure buying experience.
    Our mission is to deliver personalized, reliable service with expert attention, countering the impersonal nature of automated transactions. Whether you’re an individual, business, or fundraiser, we prioritize exceptional support throughout the consignment process.
    At Car Sales Report, “Safe Service” defines us—blending human interaction with top-tier reliability to create a positive experience for both sellers and buyers.
    Follow these steps to purchase an item from Car Sales Report:
    1. Register: Visit https://carsalesreport.com/welcome/register_trans and sign up as a buyer to start your transaction.
    2. Seller Approval: We’ll email the seller to request transaction approval.
    3. Invoice: Once approved, you’ll receive an invoice with payment details.
    4. Payment: Follow the invoice instructions to submit and confirm your payment.
    5. Delivery: After payment is verified, we’ll arrange item delivery to you.
    6. Delivery Inspection: Inspect the item upon arrival, supervised by a Car Sales Report representative.
    7. 7-Day Money-Back Guarantee: You have 7 days to review the item—approve it or request a return.
    8. Payment to Seller: If approved, we’ll transfer the payment to the seller.
    9. Return Process: If returned, the seller covers delivery costs, and you’ll receive a full refund within 48 hours.
    Shopping with Car Sales Report offers access to appealing items at prices typically 15-25% lower than those at traditional retail or dealer outlets. All products are sold directly by their owners, and your purchase is a private transaction with the seller—facilitated by us anonymously, securely, and conveniently.
    Opting for Car Sales Report offers clear benefits compared to dealing directly with private sellers:
    1. Diverse Selection - Browse a wide range of high-quality items in one place—no need to coordinate multiple test drives across locations. We ensure excellence through thorough inspections, background checks, professional photography, and detailed listings for every item.
    2. Expertise - Our team—including mechanics, car enthusiasts, lending specialists, and registration clerks—is ready to answer your questions with expert insight.
    3. Convenience - As a one-stop service, we manage everything from sales to delivery, providing an efficient way to buy below retail prices without the usual hassles.
    4. Safety - Interact solely with us to avoid strangers, missed appointments, or awkward negotiations. Our platform guarantees an anonymous, secure, and comfortable experience.
    Every item we manage is assigned a unique 6-digit inventory number. Buyers can use this number in the “Check Inventory” section to view detailed information and images for each item.
    The Transaction ID# (TRN) is a unique 10-digit number assigned to each transaction. It allows buyers and sellers to track real-time transaction status, monitor delivery progress, verify payment status, and access additional details. Buyers can also use it to view payment instructions in the “Check Transaction Status” section.
    The TRN is available only to registered customers with an active transaction. You can find it in the email invoice sent after registering your transaction on our website.
    Delivery of large boats, RVs, and other items varies depending on size, location, and specific arrangements. Car Sales Report owns and operates a fleet of transporters—including trucks, trailers, and enclosed carriers (single and dual capacity)—fully registered and permitted for the job. These carriers shield your item from weather elements like rain, snow, or sun, ensuring safe transport in any season.
    Whether moving a 30-foot trailer or RV to our facility, relocating a 40-foot boat from the water, or delivering your motorized item to a specified destination, we have the equipment and expertise to handle it securely and efficiently.
    We deliver items within 3-5 business days, depending on trailer or truck availability in your area. For more details on the delivery process, see the “Delivery” section.
    For purchases, the first 1,000 miles of delivery are free. Beyond that, buyers are charged $1 per mile, varying by route and item type. Contact us for a delivery quote.
    If a buyer chooses to return an item, the seller is fully responsible for all return shipping costs.
    Yes, you can. Contact us to schedule a convenient time for item pickup at our warehouse.
    We’re committed to your satisfaction. If your item arrives in a condition that doesn’t match its website description or the seller’s depiction, contact us to start the return process. For details refer to our 7-Day Money-Back Return Policy.
    Car Sales Report offers a 7-Day Money-Back Return Policy. To initiate a return, follow these steps:
    • Check Eligibility: Ensure your item qualifies for a return. You have 7 days from the delivery date to request a full refund for a used item. Our team won’t pressure you to choose a replacement during this process.
    • Inspect for Damage: Check the item for new scratches, dents, or damage not present at delivery. A full refund applies only if the item remains in its original delivered condition—post-purchase damage (e.g., hitting a pole) voids the guarantee.
    • Start the Return Process: Have your identification and delivery documents (e.g., Delivery Inspection Report) ready. The refund must be requested by the person named on the purchase agreement. Submit the online return form, and we’ll contact you to schedule pickup. Refunds are processed via bank transfer within 2 business days of approval.
    At Car Sales Report, we stand by the quality of our items, each rigorously inspected for condition and authenticity with detailed descriptions and images provided. If your purchase doesn’t meet your expectations, contact our Customer Service within 7 business days of delivery to initiate a return. To ensure a smooth process for buyers and consignors, we cannot accept return requests after this 7-day period (business days are Monday through Friday, excluding holidays). Items must be returned in their original delivered condition for a full refund.
    Submit your refund request within the 7-Day Money-Back Guarantee period. Car Sales Report will arrange item pickup at the seller’s expense, and your refund will be processed within 48 business hours. To start the return process, follow these guidelines:
    • Timeframe: You must request a return within 7 days of delivery. The item should be in its original delivered condition and, for items with odometers, must not have been driven more than an additional 300 miles (excluding shipping distance).
    • Quality Assurance: Every pre-owned item undergoes a thorough safety inspection before listing to ensure high quality. While we strive for excellence, we recognize errors can happen. If issues emerge, we resolve them at the seller’s expense. Should an oversight occur, our 7-Day Money-Back Guarantee protects you, ensuring peace of mind.
    • Satisfaction: We aim to meet your needs with every item we sell, though preferences can vary. If you’re unsatisfied with your purchase, you can return it within 7 days of delivery for a full refund. Your satisfaction is our top priority.
    • Change of Mind: If you find a more appealing option, a better deal, or a preferred color, we respect your choice. Contact us within 7 days of delivery to start the return process. You’ll receive a full refund, and we’ll arrange pickup at the seller’s expense.
    • Refund Process: Submit your refund request within the 7-Day Money-Back Guarantee period. Car Sales Report will arrange item pickup at the seller’s expense, and your refund will be processed via bank transfer within 48 business hours of approval.
    • We’re dedicated to providing a transparent, customer-focused experience. Your satisfaction and trust are our top priorities. For any questions or assistance, feel free to contact us anytime.
    Yes, you can cancel your order within 24 hours of purchase for a full refund. If canceled after 24 hours but before delivery, you’ll receive a refund minus a 5% processing fee.
    Once your order is in transit, we’ll email you key delivery details.
    You can also monitor your order anytime by checking the “Transaction Status” section on our website. The Transaction Progress Bar visually displays the current stage of your transaction, keeping you updated on its progress.
    We may be able to adjust your order, depending on how much time has passed since it was placed and the type of change requested.
    Car Sales Report connects you with individuals selling their vehicles privately through our platform. These sellers avoid the hassle, time, and uncertainty of managing sales themselves. By cutting out traditional intermediaries, we create a win-win: buyers save on markups, and sellers maximize their returns.
    When you buy directly from an owner, you bypass typical dealer fees, ensuring fairer private-party pricing. We provide market data insights to help sellers price their items, so you understand the value you’re getting. Our goal is to give you confidence in purchasing high-quality items at competitive prices.
    Car Sales Report offers buyers a seamless, cost-free experience. Sellers benefit from affordable, straightforward pricing options.
    No, transaction fees imposed by Car Sales Report are exclusively borne by the seller. We do not have any hidden fees. Please be aware that the responsibility for sales tax rests with the buyer.
    Car Sales Report accepts various payment methods. For a full list, visit our Payment Options page.
    Yes, all deliveries require a signature upon receipt. Someone must be present at the delivery address to accept the item and sign for it.
    Car Sales Report ensures a discreet buying experience, with a core commitment to keeping all buyer and consignor information confidential. For more details, please see our Privacy Policy.

    Note: Every item we manage is covered by our 7-Day Money-Back Return Policy. Read more.